🤖 HubSpot Breeze AI Practical Textbook — 2026 Edition
Chapter 2

Breeze Intelligence
Automatically complete and enrich data

Breeze Intelligence solves three problems: ``The industry field is blank and sales teams can't score.'' ``They don't know which companies are currently interested in their services.'' ``Forms are too long and conversions are low.''Data engine built into CRMSolved as. Utilizing a database of over 200 million profiles that integrates technology from the former Clearbit, it automatically completes contact and company information, detects purchase intent, and automatically shortens forms.

📖 Estimated reading time: 22 minutes
🎯 Target audience: RevOps, marketers, sales managers, HubSpot administrators
🔧 Required plan: Standard enrichment is Starter or above (free) / Buyer Intent/Smart Properties is Starter or above (credit consumption)

📋 Contents of this chapter

  1. 2-1The big picture of Breeze Intelligence—a data enrichment engine powered by the former Clearbit
  2. 2-2Data enrichment—auto-complete contact/company information
  3. 2-3Buyer Intent—Visualize anonymous visitor purchase intent
  4. 2-4Form shortening—Automatically shorten forms for known visitors
  5. 2-5Credit management and ROI design——Operation design that maximizes cost effectiveness
Section 2-1

The big picture of Breeze Intelligence—a data enrichment engine powered by the former Clearbit

Breeze Intelligence is a data enrichment engine that combines proprietary datasets and AI processing, with the technology of Clearbit, which HubSpot acquired at the end of 2023, as its core.Database of over 200 million contacts and company profiles, and automatically fills in blank fields using information entered into the CRM (email address, company domain, etc.) as a trigger.

From the end of 2025, standard data enrichment (industry, number of employees, revenue, location, etc.)Free features without using creditsIt became. On the other hand, Buyer Intent (detection of purchase intent) and Smart Properties (supplementation of unique fields using AI) are classified as paid functions that consume credits.

🗂️ Three features of Breeze Intelligence——Role and billing model
🗃️
data enrichment
Automatically completes industry, number of employees, revenue, job title, location, etc. from email address and domain. Works both when creating new records and periodically updating existing records.
✓ Standard items are free (from the end of 2025)
🎯
Buyer Intent
Reverse lookup identification of companies that anonymously visit your website. Visualize which pages are viewed and what content is of interest to each company. Real-time detection of companies that are currently being considered.
🧠
Smart Properties
A function where AI searches the web for unique questions not found in the standard database and writes them into the answers/fields. Automatic collection of custom information such as ``Are you using a competing product?'' ``Are you using a competitive product?''
💡 Breeze Intelligence is “Fuel for Agents”——First, make the most of the free features

Breeze Assistant (full functionality)"Data infrastructure maintenance" for Prospecting Agent, Customer Agent, and Data Agent to operate with high accuracyis. When Prospecting Agent tries to segment contacts with unknown industry to generate personalized emails, blank industry fields result in irrelevant emails. Preparing your CRM data by turning on standard enrichments (free) is the first step to maximizing your Agents' ROI.

Section 2-2

Data enrichment—auto-complete contact/company information

Data enrichment is"Automatically complete additional information from an external database using existing input information (email address, company domain)"It's a function. Automatically obtain information such as industry, number of employees, position, annual salary, location, technology stack, etc. from the minimum information (name, email) collected in the form.

Enrichment mechanism and operation flow

⚙️ Data enrichment operation flow
STEP 1
trigger
Contact/company records are created or updated via form submission, via API, or by manual entry
STEP 2
Verification
Match email addresses (contacts) or company domains (companies) against Breeze's DB of 200 million+ profiles
STEP 3
complement
Write the corresponding data into the blank field. Do not overwrite existing manually entered data (depending on settings)
STEP 4
Regular updates
Company information is periodically rechecked and automatically updated to the latest number of employees, revenue, etc. (can be turned on/off in settings)

Comparing records before and after enrichment

Contact record: Makoto Tanaka (tanaka@acme-corp.co.jp)
⚠ Before enrichment (when filling out the form)
full name
Makoto Tanaka
email address
tanaka@acme-corp.co.jp
post
(not entered)
Company Name
(not entered)
Industry
(not entered)
Number of employees
(not entered)
annual revenue
(not entered)
City/Country
(not entered)
LinkedIn URL
(not entered)
✅ After enrichment (auto-completed)
full name
Makoto Tanaka
email address
tanaka@acme-corp.co.jp
post
IT manager
Company Name
ACME Corporation Co., Ltd.
Industry
Manufacturing / Automotive parts
Number of employees
500-1,000 people
annual revenue
¥5 billion to 10 billion
City/Country
Nagoya / Japan
LinkedIn URL
linkedin.com/in/makoto-tanaka

How to configure enrichments and important configuration options

Setting itemsRecommended settingsreason
Automatic enrichment (new records) on Most efficient as it is completed at the same time as record creation. Lead scoring works immediately after form submission
Periodic enrichment (existing records) On (monthly) Information changes due to job changes, promotions, and company growth. It is especially important to regularly update the number of positions and employees.
Overwriting manually entered data Off recommended There is a risk that AI will overwrite information entered accurately by sales reps with incorrect data. Set to "Complete only blanks"
Company enrichment vs. contact enrichment both on Company information (industry, size, revenue) is used for ABM segments, and contact information (title, LinkedIn) is used for personalization.
Select fields for enrichment Main fields only Targeting all fields can pollute your CRM with inaccurate data. Focus on core fields such as industry, number of employees, job title, etc.
⚠️ Notes on data quality—“Completion ≠ Accuracy”

Breeze Intelligence data is a combination of public information and third-party data from Clearbit.Data coverage of Japanese companies, SMEs, and sole proprietorships tends to be lower than that of large European and American companies.There is. It is recommended that the supplemented data be treated as "approximate information" and that sales personnel actually check it during important business negotiations. In particular, positions and earnings are often rough estimates.

Section 2-3

Buyer Intent—Visualize anonymous visitor purchase intent

Only 2-3% of businesses that visit their website submit a form. The remaining 97-98% pass by as "anonymous visitors."Buyer Intent identifies these anonymous visitors on a company-by-company basis and tells sales teams in real time which companies are currently considering purchasing.It's a function.

Technically, it uses a combination of reverse IP address lookup and Breeze's company database to identify which company's network the access was from. Furthermore, the ``height of purchase intention'' is scored based on behavior patterns such as which pages are viewed, how many times, and in what order.

Buyer Intent Dashboard (Mockup)

👁️ Buyer Intent Dashboard — This Week’s Highest Interest Companies
Monitored: 250 companies / New signals this week: 14 / Credits consumed: 2,500
Company nameintentVisit pageNumber of visitsfinal visitCRM status
Tech Solution Co., Ltd. 🔥 High
Price page (3 times)
Introduction example (2 times)
Demo application (not sent)
12 times/week Today 14:32 Existing lead (SQL)
Global Shoji Co., Ltd. 🔥 High
Price page (2 times)
Function comparison page (4 times)
8 times/week Today 11:15 Not registered → Creation required
Tokyo Digital Co., Ltd. 📈 Medium
Blog articles (5)
Product page (1 time)
6 times/week yesterday MQL (waiting for follow)
Future Works Co., Ltd. 📈 Medium
Recruitment information (2 times)
Company profile (1 time)
3 times/week 2 days ago Existing customers
Startup LLC 💤 Low
Blog article (1 item)
1 time/week 3 days ago Not registered

Workflow design using Buyer Intent

signal patternintent levelRecommended action
Visit the pricing page 3 or more times + View case studies High (currently considering purchasing) Notify sales reps on the same day → same-day or next-day outreach. Generate personalized emails with Prospecting Agent
Exit from function page multiple times + demo application page High (under consideration/decisive) Send a simple email asking, "Do you have any questions?" Present an offer that lowers the hurdles for demo applications
Continuously browse multiple blog articles (education phase) Medium (information gathering) Register for nurturing sequence → Automatically send related content. Immediate outreach is too early
Existing customer views pricing page After publication, use the assistant by switching from the upper left menu of Breeze Assistant. Administrators can control which teams can see it. Notify responsible CSM → Suggest as an upsell opportunity. Treat it as a growth opportunity rather than a cancellation risk
Viewed by competitors (recruitment pages only) Low (competitive research) No action required. Register and filter your competitors list
✅ The key to saving credit: “Narrow down the companies to be monitored”

Buyer Intent isConsume 10 credits per month for each company you register for monitoring.. Monitoring all visiting companies would require a huge amount of credits. Effective operation is to ``set only companies that match your ideal customer profile (ICP) as targets for monitoring.'' The recommended way to proceed is to filter by industry, number of employees, and region to start with around 100 to 200 companies, and expand the target after confirming ROI.

Section 2-4

Form shortening—Automatically shorten forms for known visitors

foam shortening is"Automatically reduce form input items for contacts for whom data is already available"It's a function. When a contact already registered in your CRM fills out a form again, HubSpot automatically detects known fields and excludes them from the form.

The fewer input fields a form has, the higher the conversion rate. However, we do not want to reduce the number of fields in order to collect information - form shortening solves this contradiction.Show the full form to new visitors and only the bare minimum form to existing visitors

Image of foam shortening operation

❌ No shortening (all fields visible to known visitors)
name
Taro Yamada (requires re-entry even though it has already been entered)
Company Name
Sample Co., Ltd. (re-enter even though it has already been entered)
email address
yamada@sample.co.jp
post
Marketing manager (re-entered even though it was already entered)
Number of employees
100 to 500 people (re-enter even though already entered)
telephone number
Fields that require new collection
→ Higher dropout rate
✅ With shortening (known information is hidden/auto-filled)
name
Taro Yamada
Company Name
Sample Co., Ltd.
email address
yamada@sample.co.jp
post
Number of employees
telephone number
Display only fields that require new collection
→ Shorter forms improve conversion rates
💡 Foam shortening requires no credits—turn it on now

foam shortening isFree features that do not consume creditsis. Settings can be completed by simply selecting ``HubSpot Settings → Data Management → Breeze Intelligence → Enable Form Shortening.'' Each time a lead already registered in the CRM repeatedly applies for a seminar or downloads materials, progressive profiling automatically works to ask only the information that has not been collected since the last time.The easiest way to increase conversion rates with zero implementation costsIt's one of the.

Section 2-5

Credit management and ROI design——Operation design that maximizes cost effectiveness

Breeze Intelligence's paid features (Buyer Intent and Smart Properties) consume credits.If you introduce it without planning how much credit will be used for which function, you will end up using up credits unintentionally or not using them at all.. Use the ROI design framework below to create the optimal operational plan for your company.

Functional ROI scenarios

💰 Breeze Intelligence functional ROI scenario (monthly calculation)
Calculate return on credit investment by applying your company’s numbers
Scenario A
Buyer Intent
Identify hot leads
200 monitored companies = 2,000 credits/month
Conditional automatic send
Contract rate 20% = 2 deals/month
Average contract amount ¥500,000
Monthly revenue ¥1,000,000
vs credit cost ¥900
Scenario B
In Smart Properties
Improved segment accuracy
Complement 1,000 companies = 10,000 credits
Email open rate +15% due to improved segmentation accuracy
MQL increase: 20 added per month
Contract rate 10% = 2 deals/month
Monthly revenue ¥1,000,000
vs credit cost ¥4,500
Scenario C
with data enrichment
Improved accuracy of Agents
Complete all contacts for free
Prospecting Agent response rate +20%
50 outreaches per week → 10 replies
Contract rate 10% = 4 deals/month
Monthly revenue ¥2,000,000
vs cost ¥0 (free)
Caution: Over-investment pattern
All visited companies
Buyer Intent Monitoring
Monitor all 2,000 visited companies
= 20,000 credits/month
80% of companies outside ICP
Actual effective signal: 20 companies per month
Cost ¥9,000
ROI is weak compared to
Recommended: Start small
After ICP filtering
Buyer Intent Monitoring
Monitor only 100 companies that meet ICP
= 1,000 credits/month
High intent companies: 8 companies per month
Closing rate 25% = 2 deals/month
Monthly revenue ¥1,000,000
vs credit cost ¥450
foam shortening
Improved conversion rate
(No credit required)
You can categorize and report conversations that were resolved by AI, unresolved and escalated conversations, and conversations where customers left midway through.
Withdrawal rate -20% with shortening
Conversion increase: 100 added per month
MQL conversion rate 30% = 30 MQL increase
MQL +30 cases/month
vs cost ¥0 (free)

How to create a credit budget—Monthly planning template

functionAre there enough deals with a current probability of 70% or higher in this period's pipeline to meet the number of deals needed to achieve the budget?Guidelines for starting small
Buyer Intent Number of monitored companies x 10 credits. First, filter ICP-compliant companies from CRM and check the number. Start with 50-100 companies (500-1,000 credits/month) and expand after verifying effectiveness.
Smart Properties Number of records to be supplemented x 10 credits. It varies greatly depending on whether it is only new contacts or all existing contacts. Automatic completion only for new contacts (assuming 100-500 contacts per month = 1,000-5,000 credits)
Data enrichment (standard) It's free, so there's no limit. However, be sure to check the "overwrite protection" setting. Immediate turn on recommended. Take full advantage of automatic enrichment for new contacts and companies
foam shortening No credit consumption. Just enable all target forms Immediate activation recommended for all marketing forms. Set up in 5 minutes
✅ Breeze Intelligence deployment priorities

Turn on standard data enrichment (free) now——CRM will be enriched with zero cost, and the foundation will be laid to improve the accuracy of Agents. ② Turn on foam shortening——This is also free. It has an immediate effect on improving conversion rates. ③ Buyer Intent defines ICP and then starts small——Start with 50 to 100 companies focused on ICP, measure ROI, and then expand. The golden rule for saving credit is to consider Smart Properties after you see results with Buyer Intent.

📌 Chapter 2 Summary

Standard enrichments are on now—refill your Agents' fuel for free

From the end of 2025, automatic completion of standard fields such as industry, number of employees, revenue, and location will not require credits. Running Agents while leaving a blank CRM is like running a car without gasoline. First, turning this on is the foundation for using Breeze.

Buyer Intent is the fastest tool to find companies you are currently considering

Among the 97% of visitors who don't submit a form are the leads who are most likely to buy. The key to maximizing ROI is a design that detects in real time companies that repeatedly view the pricing page or companies that leave the demo application page, and notifies the sales team on the same day.

Foam shortening is an immediate measure that does not require credit.

Continuing to display a full form to known visitors is "wasting your customer's time." Simply turn on shortening to improve your existing lead reconversion rates and customer experience at the same time. The most cost-effective measure that can be started in just 5 minutes.

The golden rule for credit is to start small by focusing on ICP.

Monitoring all visited companies with Buyer Intent wastes credits on companies outside of ICP. Initially, focus on 50 to 100 companies that meet ICP, and expand the target after confirming ROI. Smart Properties should be postponed further and the decision to introduce it should be made after seeing the effects of improving data quality in other functions.

Next Chapter
Chapter 3: Breeze Content Agent——Automate content creation →